HESI General Chairside Assisting Practice Exam

Which record provides an effective defense against malpractice litigation?

1. Employee records

2. Insurance claims

3. Patient records

4. Appointment logs

The correct answer is: Patient records

Patient records are essential for providing an effective defense against malpractice litigation because they contain detailed documentation of the care and treatment a patient received. These records include information such as examination findings, treatment plans, progress notes, informed consent forms, and any communications between the dental team and the patient. In the event of a malpractice claim, these records serve as critical evidence of the professional care provided, demonstrating adherence to standards and protocols. Thorough and accurate patient records can clarify misunderstandings, confirm that appropriate procedures were followed, and show that informed consent was obtained. This comprehensive documentation not only supports the dental professional's actions but also protects against disputes regarding the quality of care delivered. While other records, such as employee records, insurance claims, and appointment logs, may have their importance, they do not carry the same weight in directly defending clinical decisions and actions related to patient care.